Magi Organics website (https://magiorganics.com) is owned and operated by Magi Organics, Chennai, which is the data controller of your personal data.
We have adopted this Privacy Policy, which determines how we process the information collected by Magi Organics, and explains why we collect certain personal data about you. Therefore, you must read this Privacy Policy before using the Magi Organics website.
We prioritize customer data security above all else. We process only minimal user data strictly necessary to fulfill your orders, provide botanical recommendations, and maintain storefront services.
1. Personal Information We Collect
When you visit Magi Organics, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Moreover, when you register an account, participate in our Skin & Scalp Ritual Quiz, or place an order, we collect personal data you provide to us, including:
- Contact Details: Full Name, Email Address, Contact Telephone / WhatsApp Number.
- Shipping Information: Postal delivery address, Apartment / Street, City, State, and PIN code.
- Authentication Credentials: Passwords securely hashed with bcrypt (or Google OAuth tokens for Single Sign-On).
- Order & Payment History: Order codes, items purchased, Razorpay payment reference IDs (note: payment card and UPI credentials are processed directly by RBI-regulated gateways and are never stored on our servers).
2. Why Do We Process Your Data?
Our top priority is customer data security, and as such, we process only minimal user data. Automatically collected information is used only to identify potential abuse, ensure storefront stability, and establish anonymized statistical information regarding website usage.
You can visit our storefront without telling us who you are or revealing information by which someone could identify you as an identifiable individual. If, however, you wish to place an order, create an account, receive our botanical newsletters, or submit a formulation inquiry, you voluntarily provide personal data.
Users who are uncertain about what information is mandatory are welcome to contact our privacy desk directly via support@magiorganics.com.
3. Your Statutory Rights
Under applicable data protection laws (including the Digital Personal Data Protection Act and international GDPR frameworks), you are entitled to the following rights:
✓ The Right to be Informed
Clear transparency on how your data is processed.
✓ The Right of Access
Request a copy of personal information we hold about you.
✓ The Right to Rectification
Update or correct inaccurate or incomplete account details.
✓ The Right to Erasure
Request deletion of your account and personal history.
✓ The Right to Restrict Processing
Limit how we utilize or process your personal data.
✓ The Right to Data Portability
Obtain and transfer your account data in standard formats.
To exercise any of these rights, please reach out to us via email or WhatsApp and our team will resolve your request promptly.
4. Information Security & Encryption
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards:
- 256-Bit SSL/TLS Encryption: All browser communication, order submission, and account sessions are end-to-end encrypted.
- Zero Plaintext Storage: User passwords and system credentials are encrypted using industry-standard salted hashing and verified with internal SHA-1 integrity checks.
- Isolated Admin Privileges: Store administrative management is hard-locked strictly to authorized studio credentials.
5. Contacting Our Privacy Desk
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information:
Studio Name: Magi Organics Handcrafted Botanical Care
Studio Address: No 1A, Shanthi St, Ambattur, Chennai, Tamil Nadu - 600053, India
Official Email: support@magiorganics.com / contact@magiorganics.com
Direct WhatsApp: +91 80153 62201